Peer to Peer Educational Series & Membership Meeting | “Winning Customer Loyalty by Leaving Customers Feeling Great”

Peer to Peer Education Event Speaker: John Norton of VisionBound, International As you strive to build your organization, customer service and personalized care is the greatest tool you have for creating friends and loyal customers for life. The goal is to not just to develop satisfied customers, but to win LOYAL customers (and there is a BIG difference!). In this fast paced, highly engaging session...you will learn tools for solving customers problems and leave them feeling great about their experience.    As Walt Disney once said, We will do what we do so well that the people who see us will want to see us again and bring friends.   The Top of Virginia Regional Chamber is delighted to welcome John Norton, East Coast Director of VisionBound, International to present this powerful introductory workshop. You do not want to miss this!   If your business meets these two tasks, you will create loyal customers who buy more and tell their friends and come back often.     How does peer-to-peer education drive continuous learning? The essential idea is that peer educators and learners share some degree of common experience and desire to help and learn from one another. Peer education is based on the assumption that learners are often likely to relate to and trust others in their own circumstances more than professionals whose experience might be entirely different from theirs. - Provides deeper insights into strengths and areas for development - Empowers people to learn new skills - Increases engagement and improves team dynamics - Enables peer mentors to develop leadership skills - Improves team performance

If you are interested in becoming a speaker to share your knowledge and experience with your peers.
Please fill out the Speaker Form and return it to:
Danita Roble Droble@regionalchamber.biz
(Found on the Chamber Websight under the Resource Tab)