|Two Month Special Peer to Peer Education Events
Speaker: John Norton of Vision Bound International
Two part series: "Winning Loyal Customers, Customers Only Want Two Things"
Description: As you strive to build your organization, customer service and personalized care is the greatest tool you have for creating friends and loyal customers for life. The goal is to not just to develop satisfied customers, but to win LOYAL customers (and there is a BIG difference!). In these two fast-paced introductory sessions you will learn high-impact techniques and tools for solving customers’ problems and leave them feeling great about their experience.
As Walt Disney once said, “We will do what we do so well that the people who see us will want to see us again and bring friends.”
Our Top of Virginia Regional Chamber is delighted to welcome John Norton, East Coast Director of VisionBound™ International, to present these two powerful introductory workshops.
If your business meets these two tasks, you will create loyal customers who buy more, tell their friends and come back often.
January 22 Session 1: Solving Customer Problems
February 26 Session 2: Leaving Customers Feeling Great
"The Top of Virginia Regional Chamber is an incredibly valuable resource for the Shenandoah Valley..." – Adrienne G. Bloss, PhD, Provost, Shenandoah University.