• Providing programs and services to enhance the business and professional development of our members.

  • Community Direct Support Professional

    Posted: 11/14/2021

    Community Direct Support Professional 

    NW Works Mission:

    Our mission is to empower adults with disabilities and individuals with barriers to employment to build skills and secure and sustain meaningful employment.

    Job Summary:

    The Community Direct Support Professional is responsible for providing direct  person centered support to individuals with disabilities across the Center Based and Community Programs through group supported employment and community engagement opportunities. The  DSP will coach, train and provide a choice of employment opportunities to individuals served while evaluating performance to meet agreed upon productivity goals within the assigned business location.

     

    Essential Functions:

    1. The Community Direct Support Professional (DSP) assists with coordinating and implementing daily activities for the program recipients predominantly in Community based settings.

    2. Provides oversight, training, programming and support with program participants as needed to include transportation, advocacy, skill building and work activity.

    3. Monitors and documents productivity, engagement, and support needed to address goals outlined in the individual's specific person centered plan.

    4. Ensures that all individuals are treated with dignity, respect, and provided with ample opportunities to meet their individualized goals.

    5. Provides a safe and secure environment at the assigned work location communicating with business representatives of the employer.

    6. Works with a team of Direct Support Professionals as well as Lead Direct Support Professionals to establish a professional and supportive treatment team.

    7. Establishes rapport across departments to ensure a therapeutic environment

    8. Communicates in team meetings to develop and enhance client experience through services.

    9. Networks in the community to develop opportunities for individuals in community based settings.

    10. Obtains feedback from individuals and stakeholders, as appropriate on satisfaction to further enhance service provision.
       

    Service Delivery:

    1. Provide ongoing direct supervision of all individuals in the program, including their concerns and needs which will be handled in a timely, orderly, caring and safe manner with an emphasis on quality. Management will be made aware of problems and issues in a timely manner.

    2. Coordinates with staff and community partners and businesses as appropriate the provision of community-based activities as well as supports individuals to navigate and further understand their community.

    3. Participates in relevant and required training as assigned to meet licensing and accreditation mandates.

    4. Observes individuals for changes in behavior and health to ensure therapeutic care is provided and the treatment team is notified.

    5. Responsible for being knowledgeable and familiar with basic instructional techniques, special accommodations and individualized procedures in order to maximize an individual's success.

    Reporting:

    1. Assists with Person Centered Planning, production and day activities and maintains accurate time records and related daily documentation for individuals served.

    2. Documents and reports incidents and observations pertaining to behavioral or health changes of individuals to supervisor in appropriate time-frames.

    3. Ensures that client documentation aligns with regulatory guidelines and is completed following NW Works documentation procedure timeline.

    4. Tracks and reports data supporting Individual skill building that pertain to outcomes and objectives in a person centered plan.

    5. Acts as a professional representative of NW Works in all interactions with internal and external stakeholders.


    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

    Knowledge, Skills and Abilities:

    1. Strong organizational skills.

    2. Thorough documentation skills

    3. Effectively communicates with people in potentially stressful situations.

    4. Strong quantitative skills.

    5. Ability to work in a team environment.

    6. Meets all of the Department of Behavioral Health and Developmental Services Direct Support Professional Competencies as observed and documented by the Lead Direct Support Professional.

    7. Knowledge of Medicaid Waiver Services, Workforce Innovations and Opportunities Act, and the Department of Aging and Rehabilitation Services for individuals with developmental disabilities.

     

    Technical Skills:

    1.  Effective use of Microsoft Office & Google Suite

    2. Ability to navigate mobile applications

    3. Effective and timely Vertex documentation entry (case notes)

    4. This role routinely uses standard office equipment such as laptop computers, phones, and photocopiers.

     

    Minimum Education, Certifications and Experience:

    1. High School Diploma or equivalent

    2. A valid driver’s license and ability to provide a copy of a clean driving record.

    3. A minimum of one year of experience working in a Human Services field.

     

     Work Environment: 

    1. Ability to work in a production and/or public business or retail environment

    2. Ability to work a flexible schedule including partial evening and weekend shifts.

    3. Ability to communicate effectively with business partners within the community
       

    General Working Conditions:

    Environmental - Indoors, Outdoors

    Approximate Temperature Range - 50 to 80 degrees Fahrenheit

    Fumes/Dust/Gases - Minimal

    Noise Levels - Minimal

     

    Required Physical Demands:

    The physical demands described below are representative of those that must be met by the employee to successfully perform this position's essential functions.


    Physical requirements include:

    1. Ability to lift a minimum of 30 pounds;

    2. Ability to stoop and bend;

    3. Ability to work beyond the normal work schedule, including weekends as needed;

    4. Ability to stand an entire work day; and,

    5. Ability to use full range of motion.

    6. Ability to drive a 12 passenger van

     

    Other Duties:

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
     

    Disability Specifications:

    NW Works will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

    NW Works, Inc. is an Equal Opportunity Employer and has a non-discrimination policy prohibiting discrimination in employment and the provision of services on the basis of the fact or perception of race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, domestic partner status, marital status, EOE/M/F/Vet/Disabled including disability/vets, or AIDS/HIV, height or weight. 

     

    NW Works, Inc.  strictly follows the guidelines of Executive Order 11246 and our affirmation action plan is available for your review upon request.

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