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  • Disney's Approach to Quality Service

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    Name: Disney's Approach to Quality Service
    Date: March 28, 2019
    Time: 8:30 AM - 4:30 PM EDT
    Disney's Approach to Quality Service March 28, 2019
    Event Description:

    Disney Institute is bringing its renowned professional development course, “Disney’s Approach to Quality Service,” to Middletown, Virginia.

    The one-day event will allow area professionals to begin to examine how they can differentiate their service to become a provider of choice and understand the processes necessary to develop a culture that consistently delivers that exceptional service. This day of Disney Institute training uses business insights and time-tested examples from Disney parks and resorts worldwide to inspire individuals and organizations to enhance their own customer experience using Disney principles as their guide. The course is beneficial to any leader or employee interested in learning how to improve the customer experience and raise the service standards within their own organization.
    Location:

    Lord Fairfax Community College

    Middletown Campus
    173 Skirmishers Lane
    Middletown, VA 22645

    Date/Time Information:

    March 28, 2019

    8:30 AM - 4:30 PM

    Contact Information:
    LFCC Workforce Solutions
    Fees/Admission:
    Early bird rate is $445. Price goes to $495 after February 15, 2019. 

    A continental breakfast and lunch are included along with course handouts and materials. 
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